We start from installing an extension:
In add-on configuration we type access data to User.com system and decide if chat should also appear in mini-stores and on product card (for Multi-Vendor).
In Multi-Vendor, each vendor can type his data to user.com. If chat displays in mini-store or product card, it will use access data of vendor to which store/product belongs.
If all data is set correctly, chat will appear in bottom right corner.
Add-on also saves all users that will register in your store. List of users is updated on a regular basis and can be used for example, in marketing.
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