Contact us
Let us talk
Have a question about Store Builder, Multi-Vendor or our add-ons? Call us, write to us or fill in the form below. Our team is at your service.
Mon to Fri9:00 to 17:00 CET
Two phonenumbers
Contact format the bottom
Helpdeskfor support tickets
SoftSolid, ul. Sportowa 14, 62-090 Rokietnica, Poland. More company details on the About us page.
In plain words: which channel to choose
It is a bit like seeing a doctor. A short question is quickest by phone, a longer matter is best described in a message, and when something does not work, a helpdesk ticket goes straight into the team task queue.
Quick question
phonePrice, software edition, add-on availability.
Project description
email or formA new store, marketplace, integration or custom add-on.
Something is broken
helpdeskReport a problem with a purchased add-on or your store.
What to include so we can help faster
Store addressor a note that it is a new project
Software versionfor example Multi-Vendor 4.21.2
Add-on nameif the question is about a module
Descriptionwhat happens and what you expect
Contact formFill in the fields below and we will reply to your email address.